In the continuation of our guide to customer experience management, you’ll discover how to engage participants in the feedback loop. We’ll show you:
- The 4 levels of engagement in every business relationship and the words to use in your camp marketing to reach individuals at each level
- 5 tips to keep from annoying people with your requests to take a customer feedback survey
- The #1 thing customers want to see from a feedback request (hint: it’s not a reward)
- The importance of building trust
Complete the form to download Managing the Camp Customer Feedback Loop, Step 2. An ACTIVE Specialist will contact you shortly for a short conversation about your participant management needs.
You can find the remainder of the series here: