Camp customer feedback is a valuable tool for improving your products and services, building engagement with your community, and, ultimately, growing your camp. In the first of our 5-part guide to the entire cycle of customer experience management, you’ll learn how to get better results from your feedback requests through planning:
- The purpose and timing of your request
- The right kind of questions to get the results you’re looking for
- A customer feedback survey they’ll engage with
- How you’ll use your camp management software to obtain data
Complete the form to immediately download Managing the Camp Customer Feedback Loop, Step 1. An ACTIVE Specialist will be in touch shortly to see if we can help you with anything else.
You can find the remainder of the series here: